Our mission is to empower businesses With Tools

Our easy-to-use feedback software will automate the customer feedback process for you, allowing you to monitor store feedback without manually having to chase customers or enter information anywhere.

why Onevision Feedback?

  • Understand user expectations and take steps to increase the adoption and popularity of the app
  • Embed new ideas and make improvements to increase productivity
  • Promotes Employee Loyalty
  • Providing feedback in a timely and respectful manner with the intent of helping others improve and succeed, sends a very strong message of support to our team members. That support fosters loyalty.
  • Track and take action on user experience and provide excellent customer support
  • Improves Performance Feedback provides a clear expectation of performance. Learning what they do well increases a team member’s confidence. They are more likely to try more, stretch themselves and share their skills. Becoming aware of those areas that need improvement helps them improve performance more quickly aligning it with business objectives. An added benefit is an increase in the effectiveness of the manager giving the feedback.

Increase Sale:

  • Feedback is an investment in the success and longevity of your Customer. Businesses on-going relationships with guests and clients contribute to loyalty and increased sales for your organization.

Manager Features

Below are all the features that you can take advantage of when using.

Choose which questions you want to ask

Our feedback system is entirely customizable, which means you can choose the categories you wish to monitor at all stores. You simply add which questions you want to ask and then customize them based on which stores or location you are monitoring.

Automatic data sync

all customer feedback based on the questions you choose will be uploaded automatically. You will be able to view how many customers have filled out the forms and the percentage of positive and negative feedback when you log-in. You can also push-notifications to receive this information via email or mobile.

View feedback follow-ups

any detailed feedback forms requiring a follow-up will be displayed separately, and you can check if someone has followed up on this or if this is still pending.

Easy-to-use for customers

Customers can quickly answer 'yes' or 'no' or a detailed form using our dedicated Feedback app for in-store tablets, making it convenient compared to long forms that take time and deter customers.

IPTV app

OneVision offers a TV app where feedback can be displayed for customers to see when they are in-store. Customers value transparency - 62% say that they will stay loyal to a brand they trust, and 34% reported not trusting the brands they use.

Feedback Survey analytics

On your dashboard, you can easily view all feedback from all or specific stores based on the categories you have chosen to monitor, which can be changed at any time.

Benefits!

We pride ourselves in offering our customers a software that can help them save time and money. We will tell you precisely what Feedback™ provides and how it can help you as a business manager.

01

Save time

IInstead of manually collecting and recording feedback, OneVision's software records customer responses via in-store tablets, automatically uploading them and ranking them for you to view online.

02

Review feedback anytime

You don't need to worry about tracking and keeping a record of this information. It's available online – you have clear categories that you can view anytime from any date. This is especially useful if you need to share this information with stakeholders.

03

Spot issues you might've otherwise missed

Whether through a detailed feedback form or by reviewing the ranking, you can spot which areas of customer service need more work. For example, you might see that one of your stores is consistently ranking low in speed. You can work on this by offering more training or supervising to figure out why speed is slow.


The quicker you find issues, the better for your business. Many customers will not return after a bad experience, but OneVision is here to help you find recurring issues that you can resolve to stop this from happening.

04

Eliminate errors

Using our automated system means that the chance of any forms being lost is eliminated. You don't need to worry about whether you have sent out forms or missed responses when collating them.

05

Save money

As your business grows, collecting feedback may become a more challenging task. You might find yourself spending more time and money to keep up. Luckily, our automated feedback system ensures a smooth, hassle-free process that can keep up with any number of customers, whether that's 100 or 1000.

06

Improve customer satisfaction

Customers appreciated being listened to, and this, in turn, helps your business grow. Feedback™ lets you see if there have been any detailed customer responses that require a follow-up and whether someone has followed-up with the customer on this.

07

Increase customer loyalty

Millennials are more likely than any other age group to share good service experiences with friends and family, which can help your business grow through word-of-mouth. It costs more to acquire a new customer than to keep existing ones, which is why a good feedback system is essential for a growing busines.

Feedback

Tablet App

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TV scoreboard

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Web Dashboard

Onevision Feedback, eLearning, Reporting, Contacts , Inventory and Checklist can help you to improve the process and get maximum productivity from your team.

  • Monitor every response
  • Filter your feedbacks
  • Tag feedbacks
  • Mark feedbacks as urgent
  • Flag feedbacks
  • Add tasks for other team members
Feedback Survey analytics

Average yearly growth rate across our clients We able to achive

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24+

Years Of
Experience

10M+

More Real
Active users

3000+

Employees
Work Here

Fully Secure And Hacking Free

Always Having A Great Supports

Build with Time Balanceing

Fully Prepared with Safe Condition

Pricing plans & options

Simple, flexible, and predictable pricing. Select which package is best suited for you.

Pricing plans & options

Simple, flexible, and predictable pricing. Select which package is best suited for you.

$49 \Billed monthly

Personal

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  • Unlimited reports
  • Daily sync
  • Data backup
  • Multiple users
  • Live chat support
Order Now
$99 \Billed monthly

Professional

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  • Free upgrades
  • Hourly sync
  • Data backup
  • Multiple users

  • Email support
Order Now
$149 \Billed monthly

Enterprise

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  • Unlimited reports
  • Daily sync
  • Data backup
  • Multiple users

  • Live chat support
Order Now

Watch a Demo

1. Feedback

2. eLearning

3. Scheduler