It is very rare to always find survey questions that you want. Every business is unique so survey questions can not be duplicated . Perhaps the most important part of the survey process is the creation of questions that accurately measure the opinions, experiences and behaviors of the public. Accurate random sampling will be wasted if the information gathered is built on a shaky foundation of ambiguous and irrelevant questions .Creating good survey involves both writing good questions and organizing them . User can create survey questions according to their requirements. Customization of survey questions provides feedback Survey feedback.
You can make survey questions as per your business goals . While creating survey questions you can add minor or major concerns . Better and details explanation of questions and providing options of your own choice . Examine results and compare them with your business goals why-feedback-is-necessary.
When you create and customize your survey than with survey results user will be more satisfied . As results are considered to be authentic so management will know the problem and works on it with aim to eliminate that problem why-feedback-is-necessary .
When you customize your survey and make user choice of options interesting , For example using some emoticons instead of basic good or bad. New is what attracts customer. Feedback survey should be like one that customer sees it and wants to give feedback. Giving feedback should not be boring or like a duty . We want real feedback so make it interesting and easy to use for customer.